Leverage Schneider Electric’s Worldwide Network

We offer services in over 110 countries providing 6,000 Solar experts in all regions / time zones. From spare parts replacement to long-term power plant services, our experts provide continuous high-level support in order to ensure the optimum performance of your PV plants.

The Schneider Electric global footprint in all countries makes us a truly global company with local knowledge and footprint.

Regional hub benefits

The Regional Hub is accountable for:

  • 24/7 hotline with L1 / L2 services operation specialists
  • Scheduler and dispatchers
  • Dedicated field service engineers
  • Dedicated control room
  • Single point of contact for spare parts

Why partner with Schneider Electric Solar Business?

  • Our solutions are designed for fast, easy and efficient servicing
  • We have adapted our footprint to better attend to your needs
  • Minimize your total cost of ownership with our service offers
  • Advanced analytics capabilities to reduce component failures

Digital Services

We bring intelligence to day-to-day operations through our monitoring platforms and our ability to optimize the performance of your Power Plant.

Conext™ Viewer is the local and remote user interface for Conext SmartGen™ power system. It is used to monitor and configure the inverters on site and remotely. It also provides advanced features for troubleshooting.

Power Plant Services

Our worldwide footprint is designed to optimize the logistics flow and supply chain efficiency.

Power Plant Services

Spare Parts Management

Long-term contracts to secure and sustain your assets throughout their lifecycle or on-demand to match specific needs.

Spare Parts Availability

  • Quality assurance process applied on all spare parts
  • Management of component obsolescence and backwards compatibility
  • Re-engineering of printed circuit boards and power electronics sub-assemblies
  • Documented spare parts and firmware evolution through service bulletins

Robust Supply Chain

  • Customer inventory management capabilities
  • Monitoring of supply chain performance
  • Country and regional spare parts logistics centers
  • Professional packaging
  • Controlled storage conditions and shelf life management

Field replacement unit (FRU) approach

We have spare part concept fully designed for services. For each FRU these aspects are analyzed:
  • FRU definition
  • Useful life analysis
  • Random failure analysis
  • Degradation monitoring
  • Hardware and software requirements
  • Diagnostics and first-time fix Reliability testing
  • Service procedure
  • Spare parts strategy Service logging requirements

Schneider University

Benefit from tailor-made courses in one of our training centers.

  • BR20190411_Solar Services Brochure Download
  • BR20180913-Training Offer for Central Inverters Download