Support

Call Support

USA: 1-833-391-8640
Puerto Rico: 1-833-561-1726
Mexico: 800-040-8531
Canada: 1-833-817-5827
Support Hours: 8 am – 11 pm, Mon to Fri (Eastern time)

Please note that our customer care centre is closed on December 25 and January 1.

Head Office

#100 – 13091 Vanier
Place, Richmond, BC
V6V 2J1
Canada

US Office

8100 S Akron St. Ste 300
Englewood, CO
80112

Contact our Customer Care team if you have any questions or need technical support. Phone support numbers are available above. To reach out to us outside of phone support hours, please visit here.

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Warranty Statements

Thank you for choosing Schneider Electric solar products. Please find the contractual warranty for your product.

10-Year-Contractual-Warranty_XW-Pro6848-NA_CL60A_CL125A_USA_PuertoRico_Mariana-Islands Download
5-Year-Contractual-Warranty_XW-Pro6848-NA_CL60A_CL125A_Rest-Of-The-World Download

5-Year-Contractual-Warranty Download

2-Year-Contractual-Warranty Download

2-Year-Contractual-Warranty_Accessories Download

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Warranty Statements

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Warranty Statements

XW Pro 6848 NA, CL-60A and CL125A

XW Pro 8548 E, XW+, MPPT 60 150, MPPT 80 600, MPPT 100 600, MPT Disconnect RS, CL30, CL33, CL36, CL50, CL-60E and CL125E

SW, Gateway, InsightHome and InsightFacility

SCP, Battery Monitor, AGS, Configuration Tool, SW PDP, XW PDP, Battery Fuse Combiner Box, RS Initiator Switch and other accessories

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